Ellicottville, NY - Readers of SKI Magazine rated
Holiday Valley Resort as the 6th best winter resort in eastern North America. This survey was mailed to 40,000 SKI Magazine readers at the conclusion of the 2011-12 season. This ranking places Holiday Valley among the top ten resorts in the East for seven of the past ten years.
Holiday Valley’s top rankings include 1st in the East for lifts and 1st for service, 3rd for lodging, 5th for access and après ski, 7th for family programs, 8th for dining and off hill activities, 10th for weather, 11th for grooming and digital presence, 12th for terrain parks, on-mountain food and character, 13th for overall satisfaction and 14th for snow.
Holiday Valley’s President, Dennis Eshbaugh said, “We are so proud of our 6th place ranking because it comes right from the skiers. The ranking is exciting coming off of a challenging natural snow year where people tend to be more critical. We’re especially proud of the #1 rank in service. Service is one of those intangible things; it is very delicate because there are so many points of contact with customers and every contact must be positive. Service is stressed in our yearly orientation meeting and throughout the year, but it is a step beyond everyone’s physical job so to be named number one is a great compliment to all our staff.”
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